Questions
Frequently asked questions
Short answers on pricing, enquiries and how our records are kept.
- Can I book a venue through VenueKind?
- No. VenueKind is a discovery directory. Every listing links to the venue's own website, and you enquire and book directly with the venue.
- Do you charge couples anything?
- No. Using VenueKind is free, and we take no commission on anything you book with a venue.
- Why do some venues show “Price on request”?
- Because that venue does not publish current prices. We would rather say so than estimate a figure that could mislead you.
- Are the prices shown quotes?
- No. Prices are the figures the venue itself publishes, with a last-checked date. Where we show an “Estimate”, it is arithmetic from published inputs, listed component by component. Only the venue can quote you.
- Do you show availability?
- No. Availability changes constantly and we never guess it. Ask the venue for your date.
- How current is the information?
- Each listing shows when we last checked the venue's published material, and lists the sources we used. Venues do change packages mid-season, so always confirm the detail that matters most to you.
- Why is a detail listed as “Not published” or “Ask venue”?
- “Not published” means the venue doesn't publish it. “Ask venue” means it depends on your date, numbers or catering choices.
- Can venues pay to rank higher?
- No. There is no paid placement and no sponsored ranking.
- Something is out of date. What should I do?
- Tell us. Use the report link on the venue page, or our contact form, and we'll re-check it against the venue's own material.
- Do you cover the whole UK?
- We cover England, Scotland, Wales and Northern Ireland, and nowhere else.
Still unsure? Get in touch or read how we verify.